Nicole Irschick

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  • Casual/Non Booking Invoice

    You would create a casual invoice when you wish to raise an invoice for item(s) which are not associated with a booking (ie. a non booking extra sale).   Examples being a friend of a guest wishing ...

  • Dynamic Rates

    Account Plan Management User Guide     Introduction   Dynamic Rates is a new enhancement that will allow for dynamic adjustment of prices in iBex based on occupancy levels. Operators can set up pri...

  • Website Bookings - Credit Card Fee

    Video Instructions     For website bookings, you can now automatically add a fee for credit card transactions.     Instructions   1. Select Manage Property in iBex (under Property heading in your ...

  • Rates & Min Stays calendar screen

    The Rates & Min Stays calendar screen will display any rates being charged for the dates shown on the calendar. It is here that you can set, change or remove a price, and add or delete a minimum st...

  • What your Customers See

    -PMS and Online Plus users only   Any room types that are listed on your public booking screen for bookings can have a number of different rates offered.   For example, the Standard room may have a...

  • Changing Rates – a guide

    When you click on a cell in the rates table a Set Rates or Change Min Stay pop up will appear.     You must select which option it is that you want to do by either selecting Set Rates or Change Mi...

  • Price Change (long term)

    For example - you want a different price for next season.   When making a Long Term price change, you can change the price for a specific date range, specific days of the week in a date range, or i...

  • Price/Min Stay Change (short term)

    Below are instructions on how to increase your prices or minimum stay requirement (or both) for a weekend, an event or a Public Holiday such as Christmas.   If you want to change your price for con...

  • Multiple Minimum Stay Prices

    If you add a minimum stay requirement to an existing rate (for example, to offer a discounted rate for longer stays), the price shown to the customer on your public booking screen will be the best ...

  • Delete Minimum Stay

    If a rate has multiple night stay prices, you can easily remove them if they are no longer required. Instructions are provided below on how to remove a minimum stay period.   For example, you may n...