Nicole Irschick

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  • Refund a Booking

    When refunding a customer, you must add a negative payment to the booking and not amend or delete a previous payment as your reporting would not then reflect the true monies taken for any given day...

  • Create Invoice

      A couple of important notes about invoicing: You can invoice separate booking items on multiple invoices. You cannot split any single booking item (eg. a room) on an invoice.If you want to in...

  • Invoice Due Date

    Introduction   Previously the invoice due date was based on invoice terms stating how many days after invoice date the payment was due. This did not suit a number of users who had varied payment du...

  • Create Multi Booking Invoice

    Some companies, agents, and sales channels prefer to be invoiced at the end of the month for all bookings raised within that month rather than receiving an invoice for each booking.   If a company...

  • Scheduled Invoices

    Create a regular scheduled invoice   You would create a regular periodic invoice for a long term stay where it would be impractical to wait until checkout before raising an invoice.   The threshold...

  • Invoice Payments

    If a payment has already been added to a booking, you can transfer the payment item to the invoice at creation stage by selecting that item to be added to the invoice.   You can also add a payment ...

  • Invoice Journaling

    This enhancement will allow you to make changes to the rooms and/or extras of booking even after the items have already been invoiced.  For example, you may have a one-day booking that has been inv...

  • Reassign Invoice Payment

    Please click the gif to enlarge.    This is best explained in an example.   Invoice 2015 for M Smith below has been canceled and has a payment of $100. As you can see below the balance payable is ...

  • Amend Invoice Item Description

    You can amend the description of any item that you add to an invoice.   Please note that you cannot make changes to any items on an invoice that have been saved to an invoice other than the item...

  • Cancel / Amend Invoice

    You can amend the descriptive information about any item on an invoice but you cannot amend any actual item. This is because the core information in the invoice is provided by the booking details s...