Seekom Pay Manual Payments

To take a payment, you will need to go to the payments screen in the booking by either selecting Payments in the Finance tab or a Finance Summary pop up screen.

Once in the payment screen, you will notice that there are DPS options in the Payment Method drop down option:

• SeekomPay Purchase - Select if adding a new payment.
  
  
• SeekomPay Capture - Select if capturing card data
  
  
• SeekomPay Auth - Select if getting authorization for a payment.
  
  
• SeekomPay Charge - Select if taking a subsequent payment from the customer's card.
  
  

 Depending on which option you select will determine what to do from here.

SeekomPay Purchase

• Select who the payment is being Paid in by, the Payment Amount, and any comments if necessary (but leaving the Pay Ref field blank as this is required for the payment reference)
  
  
• Click Save.
  
  
• The screen will refresh and the SeekomPay logo will then appear on screen
  
• Click on the SeekomPay logo to open up the payment screen so you can enter the card details.
  
  
• The payment will then be processed.
  
  
• Once the payment has been processed, click Next to exit the SeekomPay pop up and the payment will be shown on the payments screen for that booking with SeekomPay Payment reference number
  
  
• You can then Exit the payment screen.

SeekomPay Auth

If you receive any online bookings that are not instantly confirmed (ie are On Request basis), then the deposit required will be authorised and held for you. If you confirm the booking, the deposit that was previously authorised will automatically be taken and updated in the booking.

• If SeekomPay Auth is selected, no funds are actually transferred so the resulting payment record in iBex will show as the amount being crossed out and being 'Held'.

  

• You process an authorization the same way as a SeekomPay Purchase so please follow the instructions above.
  
  

To subsequently process the funds that have been authorized, you can perform a SeekomPay Complete transaction. Follow the instructions below.

• Click on Edit at the end of the held payment line,
  
  
• Select the payment method SeekomPay Complete
  
  
• Click Save.
  
  
• There may be a 10-15 second delay while the transaction is being processed but once successful, a new payment record will be added to the payment screen.
  
  

  

  As you can see above, the Pay Ref (which is automatically provided by DPS) is the same for both payment records as the card charged is the same one.

SeekomPay Charge

When a payment is processed via SeekomPay (whether a Purchase or an Auth, or a credit card is stored via a Capture), a 'token' is held against the booking which allows further charges to be made against the customer's card. If you are making a new payment and a token is held in that booking, SeekomPay Charge will be an option in the payment methods to select from. If selected, the same card that was originally charged will be charged any amount entered when the Save button is clicked.

Please note that Tokens will never expire, so you can create further payments against this card whenever necessary.

When one or more tokens have been saved against a booking or itinerary sale, the Charge option shows and, when selected, will allow the operator to choose from one of the 6 most recently saved card tokens.

SeekomPay Capture

• If SeekomPay Capture is selected, card data will be tokenized, funds will not be pre-authorized.
  
  
• In order to record a new credit card it needs to be added as a new payment record. This is done by opening the booking and clicking on ‘Payments’.
  
  
• Record a new payment using payment method ‘SeekomPay CAPTURE’ and hit Save.

• To add a new card, click on the ‘SeekomPay logo, enter card data and hit Submit and Next.

•  The Pay Ref (which is automatically provided by SeekomPay). The iBex payment record for these transactions will show as "SeekomPay Capture" for a zero amount. A Capture Payment record is always saved with both “hold” and “locked” status.
  
  
• The iBex payment record for these transactions will show as "SeekomPay Capture" for a zero amount. A Capture Payment record is always saved with both “hold” and “locked” status.
  
  
• Card data stored via DPS Capture, will be tokenized and available for subsequent “SeekomPay Charge” transactions.