Using your database

You can export your customer or company database at any time and use any information that you've collected for marketing and promotional campaigns.

You can also use different options to filter the list you want to export (such as customers who stayed at a specific event/date) and select the information that you want to export (such as the email address).

TIP

You can use your screen options to set how many results are presented on screen and what columns are shown in your list.

To export the details,

• Select the Search Customers option in the Customers, Companies & Agents section in the menu.

• Click the Filter option to set which filters you want iBex to use for your list.
  
  For example, if you want to email any locals that stayed with you last year in your quieter months, you can filter your customer database by selecting the Country and Check In options with New Zealand and the necessary check in dates.
  
  Once you select Apply Filters, iBex will provide you with a list of New Zealand customers who stayed with you in the dates set.
  
   
  
  

• Once you have the list of customers you want to export, click the Export button at the top of the list
  
  

• iBex will then ask you what information you want exported enabling you to export the information that you require (for example, the email addresses)
  
  

• The file will be exported in a csv file and you can either open or save the file in a programme of your choice 

 

TIP

Once the information is exported in a csv file, you can open it in a speadsheet (such as an excel sheet) and highlight the column of information required (such as the column displaying all the email addresses) and right click your mouse to copy the information.
You can then paste the information into the programme that you want to use the information in (such as the bcc field in your email programme).