Nicole-Irschick

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Latest activity by Nicole-Irschick
  • Nicole Irschick created an article,

    Unit Owner Portal

    Initial Set up for Unit Owner Portal  Each Unit Owner will need a password and to be set as an “Agent”. This is so owners have the ability to create bookings themselves in the portal   Click on “...

  • Nicole Irschick created an article,

    Check Inn System

    Check Inn System (CIS) Connection InstructionsIntroductionAn enhancement has gone live that adds the capability for iBex to feed prices and availability to the kiosk to allow guest to make new book...

  • Nicole Irschick created an article,

    Xero Interface

    User Guide   Introduction   This allows you to instantly post invoices and credit notes directly to Xero.   Feature Control   PMS Options Access to this feature will be controlled through a new PMS...

  • Nicole Irschick created an article,

    Connecting iBex to your Windcave eftpos terminal

    Your eftpos terminal can now have a direct connection to your iBex account. This means iBex will now send the payment amount to your eftpos terminal Set up To set this up in iBex you will need to c...

  • Nicole Irschick created an article,

    Disabling/Enabling Windcave Eftpos

    If you wish to not use the eftpos terminal with iBex it can be easily disabled:Click on Windcave POS  in the side menuAt the bottom you will see a button where you can click to Disable Windcave POS...

  • Nicole Irschick created an article,

    Amend/Delete Booking Payment

        TIP: Anyone can amend a payment in a booking at any time, however only the Master Login can delete a payment. All payment transactions are logged in the Payment Log in the Reports section ...

  • Nicole Irschick created an article,

    Charge Cancellation Fee

    When you cancel a booking, all values on the booking will change to 'zero' so any monies that have already been added to the booking will remain on the booking and show that booking as being in cre...

  • Nicole Irschick created an article,

    Refund a Booking

    When refunding a customer, you must add a negative payment to the booking and not amend or delete a previous payment as your reporting would not then reflect the true monies taken for any given day...

  • Nicole Irschick created an article,

    Create Invoice

      A couple of important notes about invoicing: You can invoice separate booking items on multiple invoices. You cannot split any single booking item (eg. a room) on an invoice.If you want to in...

  • Nicole Irschick created an article,

    Invoice Due Date

    Introduction   Previously the invoice due date was based on invoice terms stating how many days after invoice date the payment was due. This did not suit a number of users who had varied payment du...