AADX

If you have a live account with AADX you can now automate availability, rates and bookings by interfacing / connecting your iBex account to AADX.

AADX offer 2 levels of service and can distribute your inventory online through the AADX Portal giving you access to many contracted Corporate, Government, Event and Leisure clients and the GDS (Global Distribution Systems) used worldwide.

Click here for more information on listing with AADX.

If you do not have an existing account with AADX, please contact them directly through their website in the above link.

Set up the connection yourself FREE OF CHARGE using our self help instructions below.

If you would like Seekom support to make the connection for you, a charge of $110 per hour (+GST) will apply with a minimum charge of $50 (+GST).

Important Notes

AADX Account setup
 
 AADX also offer AADX+ which connects you to the GDS (Global Distribution System) to increase the distribution of your inventory to further agents around the world.
 
If you are already updating the GDS through another Sales Channel (such as reconline), do not sign up for AADX+ as the GDS can only be updated from one source.
 
AADX offer 3 rate types, LEADS, Government and Government Travel.
 
LEADS (which are Corporate and MICE rates) and Government Travel rate types can be updated with rates and availability by your iBex Channel Manager.
 
Government rates are fixed according to an agreement between yourself and AADX so neither the rates or availability can be updated by your iBex Channel Manager. If you have Government rates, any bookings and availability will need to be manually managed by you.
 
Once your room types have been set up in your AADX account, they must be set to Live by AADX in order for iBex to be able to update them with your rates and availability.
 
If you require any assistance with your account or want to make any changes to it, please contact Danilo Curcuruto (AADX Global Contracting Manager) at [e-mail] or on [phone].
 

Bookings
 
AADX sends confirmed bookings to your iBex account and the value of the booking is what the customer paid (ie Gross).
 
Any amendments or cancellations will also be updated accordingly.
 
You can receive payment for any AADX bookings 2 ways:
 
On a charge back basis where you invoice them for bookings at check out and they pay you 30 days from the day of receiving the invoice.
 
By using an Enett virtual credit card which will be chargeable at check out (with any merchant fees absorbed by you). Please contact AADX directly to arrange what payment method you prefer.
 

Rates
 
AADX require you to send Gross Rates which include their commission (which is usually 10% unless a different rate is agreed between yourself and AADX).
 
AADX does not support the number of occupants per room or extra person or child rates. The rate that they are sent will be applicable regardless of the number of occupants booked.
 
If you want to provide different prices for the different number of occupants in a room, separate room types will need to be created in your AADX account and new rates matching the number of occupants will need to be mapped to these room types.
 
For example, if you have a Standard room and want to offer different prices for 1 or 2 occupants you will need to create 2 room types in your AADX account with the Room Type Names as Standard Single, and Standard Double. These room types can then be mapped in iBex to the 2 corresponding rates that need to be valid for 1 or 2 occupants.
 

TIP – Since AADX book Corporate and Government travel, they generally only require Single or Double Occupancy pricing.

AADX does not support minimum stay requirements in the interface.
 
If you want to provide them with multiple minimum stay requirement rates for the same room, separate room types will need to be created in your AADX account so that the specific minimum stay rates can be mapped to each room type.
 
For example, if you have a Standard room and want to offer a per night price and a minimum 3 night stay rate you will need to create 2 room types in your AADX account with the Room Type Names as Standard (per night), Standard (min 3 nights). These room types can then be mapped in iBex to the 2 corresponding rates that need to be valid for either 1 or 3 nights.
 
Due to the above limitations, it is recommended that you contact your AADX account manager so that they can set up your account as required.
 

Additional Information
 
 AADX is mainly a wholesale supplier so they do not have public booking screens. They sell your property through multiple agents and channels – please contact them directly for more information.
 
To access your AADX account you will need to log into their extranet (by clicking here).

Connection Instructions

The instructions below are for V4 users. 

Step	Action
1	Login to your iBex account – click here
2	From left menu select the Add a sales Channel option (in the Sales Channel section in your menu)
3	In the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
4	Enter ‘AADX’ into the search field (at top right of the window) and press enter on your keyboard.   AADX will be offered so click the plus icon to add them to your Channel Manager.   You will then be taken to the AADX registration screen where you can add details and set any rules necessary.
5	Optionally update General section fields as required.   Notes are private. Refer sample example screen image below.
6	In the Rules section you can set what rules you want your iBex account to apply to AADX.   Select what Selling Group you want AADX to be registered to (click here for more information about selling groups) Select the Rate Modifier that you want AADX to use. Rate 1 will typically be same as you sell at, other options will be a % increase or discount (click here for more information about Rate Modifiers). PMS accounts only – If you will be invoicing AADX for any bookings set Multi-booking Invoice as required. No’ means you will send an invoice for each booking, ‘Yes’ means you can send multiple bookings on one invoice. PMS accounts only – If you want to remove the amount charged by AADX for any bookings received, set the Commission charged by AADX. PMS accounts only – In order for the commission amount be removed from the booking, it needs to be registered to the booking as an extra. Set the extra that the amount is logged to in the Commission Extras Code field. Note – if you have not an extra registered to your account, save the details and register the extra once you have set it up.
7	Click the Register Sales Channel button. You will now be taken to the Channel Mapping tab to set what emails are sent when AADX make a booking aswell as which rooms and rates are sent to them to sell through their agents.
8	In the Email Rules section:   Enter your email address in the iBex Notification Emails To field as this will ensure that you are notified if there are any issues with the connection between the 2 systems. In the iBex Email on New Booking option, you can block who receives a confirmation email from iBex when a new booking is made. The Operator email address will be the email address saved as the account email in your iBex account The Property email address will be the email address saved as the property email in your iBex account It is recommended to Block Customer as they will receive their booking confirmation from AADX. In the iBex Booking Email Rule option, you set whether or not iBex should follow your standard auto email settings after the booking has been made. It is recommended to set it to Do not send emails as AADX send email confirmation to the guest if they make any changes to the booking.
9	In the Channel Mapping Information section, you will need to add information about your property.Please enter your Channel Operator ID which is your username when you log into your AADX account.   You can also set the Allocation Handling (we recommend Total Per Room)
10	Once entered, click the Save button at the bottom of the screen.
11	Once saved, you will notice that the Channel Mapping table will be shown enabling you to set what availability and rate should be sent to AADX for each room type in your AADX account.Complete each row in the Mapping Table as follows:   iBex Room Name – Each row is a different room type Channel Room Name – select the AADX room type that best matches the iBex Room Name Stop Sell – Leave unticked. You only use this when/if you want to remove availability for that room type at a later date. iBex Rate Name – select the iBex rate that you want AADX to sell this room type at (for this contract).   If you are sending multiple rates (or multiple minimum stay requirements), you can click the + sign to add another rate for the same room type as shown below:   If you need to update multiple AADX room types with a single iBex room type’s availability (for example, to send different pricing according to occupancy or a different minimum night stay requirement), you can click the + sign to add another AADX room type as shown below:
12	Click the Save button.
13	Click the Save & Update Channel button. You can check if the update has gone through successfully by waiting for the updates to go through and clicking the View Log option. If the status is OK then the update has been sent to AADX so they will now have your rates and availability. If there are any errors, please read the Important Notes section or contact support detailing the error message and your AADX account log in details.