check-in.com.au – Seekom

If you have a live account with check-in.com.au you can now automate availability, rates and bookings by interfacing/connecting your iBex account to check-in.com.au.

Click here for more information on listing with check-in.com.au

Please read the important notes (bottom of page) about interface limitations.

Set up the connection yourself FREE OF CHARGE using our self help instructions below.

Note: If you would like Seekom support to make the connection for you, a charge of $110 per hour (+tax) will apply with a minimum charge of $50 (+tax).

Instructions

Version 4

Step

Action

From left menu select Sales Channels Add a sales Channel

At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel

Enter ‘check’ into search field at top right of window and press enter on your keyboard.

Matching results will be displayed – see example screen image below.

If this the first and only connection to check-in click the green plus icon adjacent to Check-In (see above example).

If this is an additional connection select check-in (Connection 2 or 3) as appropriate. Refer Important Notes section below.

Optionally update General section fields as required. Notes are private.

Refer sample example screen image below.

Rules section:

select required Selling Group (likely to be Agents)
select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount)
set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice)
set Commission charged by check-in (PMS accounts only. )
set Commission Extras Code (PMS accounts only. Likely to be Misc Cmsn)

Refer example below:

Click Register Sales Channel button.

You will progress to the Channel Mapping tab.

Enter your email address at iBex Notification Emails To field.

At Channel Operator ID enter your check-in user ID.

At Channel Password enter your check-in password.

It is recommended that Send Rates is set as ticked.

Set Min Stay Handling field as required (we recommend First Available).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).

Set Allocation Handling field as required (we recommend Total per Room).

This is really only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).

Click Save button.

Room and rate mapping will now be set – refer sample screen image below.

Complete each room mapping row as follows:

Channel Room Name – select as required (this is the room type name at check-in).
iBex Rate Name – select as required.

Click ‘+’ to map any iBex room type to further room types at check-in (eg. for differing minimum stays/rates – see notes at bottom of this page). See image below for an example where King Studio Unit and Twin Studio Unit have been connected to multiple room types at check-in.

Click Save button.

Click Save & Update Channel button.

Wait a few minutes and click View Log button.

TIP - If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button.

If you have performed the connection successfully you will see OK messages for inventory & rates uploaded. See example below.

2012-10-05 11:22:46

11:22:44 CHK, checkin, abchotel, 1234: NotifyInventory([9796,9795], 2012-10-21, 2010-11-21); 11:22:45 OK

Version 3

Step

Action

Add check-in as an ODN agent in iBex

From left menu select Users & Clients Create agent • no admin rights
At field labelled Seekom ODN Agents select check-in (ODN) NOTE: If setting a second connection select ‘check-in (Connection 2)’ or for a third connection select ‘check-in (Connection 3)’.
Set User Group and Room Rate Value as required
Set other fields as required
Click Save button (towards bottom of screen)

From left menu select Users & Clients Agent Room-rate mapping.Remote Service Control Panel screen will open

At ‘Available Services’ field select Check-In (Remote Service Control Panel will display – refer sample screen image below).

NOTE: If setting a second connection select ‘check-in (Connection 2)’ or for a third connection select ‘check-in (Connection 3)’.

Enter Operator ID (your check-in ID).

Enter Remote Password (your check-in password).

Ignore remaining fields at this stage and click Save button and then re-select check-in service.

Enter your email address at Notify Errors field.

Interface rules will now be set – refer sample screen image below.

It is recommended that Stop Emails are set as follows:

Operator – not checked
Property – checked
Customer – checked
Agent – checked
3rd Party – checked
Disable Auto – checked

Set Allocation Handling field as required.

This is only relevant if you will be mapping a single room type from iBex to multiple room types at check-in (eg. for length of stay price variations, etc).

Room and rate mapping will now be set – refer sample screen image below.

Complete each room mapping row as follows:

Remote Room Name – select as required (this is the room type name at check-in).
Rate Name – select as required.

To map any iBex room type to further room types at check-in (eg. for differing minimum stays/rates – see notes at bottom of this page) click ‘+’

Check Enabled field (top of screen), check Re-Synch field (bottom left of screen) and click ‘Save‘ button.

Wait a few minutes and click ‘View Log’ hyperlink (coloured blue).

If you have performed the connection successfully you will see OK messages for inventory & rates uploaded. See example below.

2010-10-05 11:22:46

11:22:44 CHK, checkin, abchotel, 1234: NotifyInventory([9796,9795], 2010-10-21, 2010-11-21); 11:22:45 OK

IMPORTANT NOTES

Check-in receives the base room rate only from iBex – you will need to maintain any changes to extra adult/child prices directly at check-in.

Check-in cannot accept multiple rates or minimum stay variations from iBex for a single room type. If you wish to provide availability from iBex to check-in for differing rates / minimum stay periods on a room type you will need to duplicate the room at check-in for each rate / differing minimum stay.

Check-In does not transmit to iBex the number of guests in a booking so iBex will assume and set the maximum permitted in the room type. However Check-in will provide guest numbers on their reservation email to you so you can adjust in your property management system (if required).

Base 1 pax rates from iBex are not transmitted to check-in unless the max guest count in the rate is also 1. Where a room holds more than 1 person and the base rate in iBex is 1, the 2 person rate will be transmitted to check-in.

You can transmit a deal description to Check-In by entering a description in the rate description/inclusion field within your iBex account. Any description/inclusion set will be shown as a hover tip in your Check-In account. To add the description/inclusions:

In iBex, select Search/Maintain Rates in the Rates section in your menu
Click on the ID that you want the description to apply to
Enter the details in the Description/Inclusions field
Click Save button
Repeat as required for other rates

iBex supports up to 3 connections to check-in.com.au from a single property. Instructions vary at step 5 above if setting up a 2nd or 3rd connection.

After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to check-in.com.au. Click Here for instructions.

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