Flight Centre (Quickbeds)

If you have a live account with Flight Centre Travel Group (previously Quickbeds) now you can now automate availability, rates and bookings by interfacing/connecting your iBex account to Flight Centre Travel Group.

Click here for more information on listing quickbeds / Flight Centre

If you do not have an existing account with Flight Centre (Quickbeds), their mapping document and HGIF form is attached below the the connection instructions. Flight Centre normally asks hotels to complete these 2 forms in order to work with them. 

Please read the important notes (bottom of page) about interface limitations.

Set up the connection yourself FREE OF CHARGE using our self help instructions below.

Note: If you would like Seekom support to make the connection for you, a charge of $110 per hour (+tax) will apply with a minimum charge of $50 (+tax).

Instructions

Step	Action
1	Login to your /flight centre quickbeds supplier account (you will need to obtain your quickbeds room codes)
2	Click on the Room Details tab.
3	Click on the Edit link for a room type.
4	Note the room code which will be displayed in the page address.In our example below the room code is 43637
5	Repeat steps 2 to 5 for each room type.
6	Still logged into flight centre/quickbeds click on the Property Details tab
7	Click on Property Information and take note of your Property ID as you will need this to make the connection.
8	Click on the ‘Contact’ tab.
9	At the field, Channel Manager, select Seekom / iBex
10	Ensure the field Booking Confirmation link is NOT checked (as shown below). If this field is checked iBex will not receive bookings from quickbeds so please contact your quickbeds account manager to remove this setting – email [e-mail].
11	Scroll down and click the button Save Changes.
12	Log out of flight centre/quickbeds.
12	Login to your Seekom iBex account – click here
13	From left menu select Sales Channels Add a sales Channel
14	At the pop up window titled ‘New Sales Channel’ click the button Register Available Sales Channel
15	Enter flight into search field at top right of window and press enter on your keyboard. Matching results will be displayed – see example screen image below.
16	If this the first and only connection to quickbeds click the green plus icon adjacent to Quickbeds (see above example). If this is an additional connection select Quickbeds (Connection 2 or 3) as appropriate. Refer Important Notes section below.
17	Optionally update General section fields as required.Notes are private. Refer sample example screen image below.
18	At Rules section: select required Selling Group (likely to be Agents) select Rate Modifier (Rate 1 will typically be same as you sell at, other options will be a % increase or discount) set Multi-booking Invoice as required (PMS accounts only. No means you will send an invoice for each booking, yes means you batch multiple bookings into an invoice) set Commission charged by quickbeds (PMS accounts only.) set Commission Extras Code (PMS accounts only. Likely to be Misc Cmsn) Refer example below:
19	Click Register Sales Channel button. You will progress to the Channel Mapping tab.
20	Enter your email address at iBex Notification Emails To field.
21	It is recommended that iBex Email on New Booking are set as follows: Block Operator – not checked Block Property – checked Block Customer – checked
22	It is recommended that iBex Booking Email Rule is set to ‘Do not send emails’.
23	At Channel Property ID enter your flight centre/quickbeds Property ID.
24	At Channel Operator ID enter your flight centre/quickbeds User ID.
25	At Channel Password enter your flight centre/quickbeds password.
26	Set Allocation Handling field as required (we recommend Total per Room). This is really only relevant if you will be mapping a single room type from iBex to multiple room types at quickbeds (eg. for length of stay price variations, etc).
27	Click Save button
28	Room and rate mapping will now be set – refer sample screen image below. Complete each room mapping row as follows: Channel Room Name – select as required (this is the room type name at flight centre/Quickbeds).  iBex Rate Name – select as required.
29	Click Save button.
30	Click Save & Update Channel button.
31	Wait a few minutes and click View Log button. If the Remote Service Log Viewer indicates queued updates are pending, wait a further few minutes and click the ‘Refresh’ button.
32	If you have performed the connection successfully you will see OK messages for inventory and rates uploaded. See example below.

IMPORTANT NOTES

Flight Centre/quickbeds receives the base room rate only from iBex – you will need to maintain any changes to extra adult/child prices directly at flight centre/quickbeds.

Flight Centre/quickbeds cannot accept multiple rates or minimum stay variations from iBex for a single room type. If you wish to provide availability from iBex to flight centre/quickbeds for differing rates / minimum stay periods on a room type you will need to duplicate the room at flight centre/quickbeds for each rate / differing minimum stay.

Base 1 pax rates from iBex not transmitted to Flight Centre/quickbeds unless the max guest count in the rate is also 1. Where a room holds more than 1 person and the base rate in iBex is 1, the 2 person rate will be transmitted to flight centre/quickbeds.

Flight Centre/quickbeds can only receive rates and inventory from iBex to a maximum of 1 year ahead.

We understand commission charged by Flight Centre/quickbeds to be as follows, however please confirm this directly with flight centre/quickbeds:

•  Australian based properties – 10%
•  NZ based properties – 20% (agent bookings), 10% (consumer bookings)

iBex supports up to 3 connections to quickbeds from a single property. Instructions vary at  step 16 above if setting up a 2nd or 3rd connection.
 
After any extensive modification of your rates/prices within iBex it is recommended you perform a full re-synch to quickbeds. Click Here for instructions.